Lucy AI agent: articles and guides

2 articles about Lucy AI agent

July 7, 2026

The AI-Human Handoff: When Your Bot Should Pass the Phone (and When It Shouldn't)

Most AI client interactions fail at the handoff. Learn to design seamless escalation paths with a triage framework your team can use today.

June 24, 2026

What Your AI Agent Should Do Before a Human Ever Picks Up the Phone

Most service businesses lose prospects in the handoff gap. Learn what an AI intake agent should do before passing to your team, and where humans still win.